I tell you this because I was annoyed-- not at the operator’s lack of knowledge nor at my misuse of country names; not at her difficult (for me) accent. I was annoyed that I was annoyed that I had to make this phone call at all, and that it didn’t go smoothly according my standards. Where were the perfect credit card gods when I needed them?
I hate making these kinds of telephone calls. I also know that this dislike and annoyance is really disguised arrogance on my part, and that is worth facing and resolving. These personal rants don’t serve me well. They separate me from silence, solitude or simplicity that I yearn for. Maybe next time I can remember them before I dial the number.
I don't have road rage, just telephone rage!