In filling out a Passenger Locator Form for travel to Europe, I discovered that my Alitalia flights (partnered with Delta) had been cancelled, and that I hadn’t been notified. The only reason I found this out is because the form asked for the seat numbers of my flight: so I checked my reservation … no flight.
It took 25 minutes to reach a live Delta representative on the phone and then an hour with a very patient the representative to sort it all out. I settled on the best alternative to the original direct Boston-Rome flight that had been cancelled. UGH, now a layover. Much to decide, with no more than a minute to process. Should I fly to Atlanta to avoid a layover in Europe? No! Is an hour and a half layover at JFK from Boston enough time to board an international flight? No! Is a six and a half hour layover at JFK too long? Yes.
I finally decided on Paris, where at least I can buy a croissant with really butter. I fly at 5:15 PM instead of 9:45PM, and will get to Rome at 11:25AM, about the same time as my original non-stop flight— time enough to take a train to Florence supper at the Piazza della Signoria.
With all of this change of plans, the trip is still meant to be. A plus to all of this is the awesome view flying over the Alps. I have a window seat.