But that’s not the story I want to share with you. I’m not certain what my mistake was, but for certain, I will never again stand on a gas pump platform as I wait for my credit card. At least that will protect me from being told, “Watch your step. If you fall, you will be dead in an instant.” What? Dead in an instant! That’s what the man said.
Undoubtedly there are many lessons to be learned from such a comment. You pick your own. As a start, that’s no way to send a customer on her way down the road on a gorgeous fall day. I won’t go back there again. Dead in an instant! Really! Watch your words. .